Shipping Policy
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays). You'll receive a confirmation email once your order is shipped.
Shipping Rates & Delivery Times
United States: Standard, 7-14 business days; Express, 3-7 business days
Canada: Standard, 10-18 business days; Express, 5-10 business days
🌍 Free shipping on all orders — always. No minimum, no catch.
Tracking
Once shipped, you'll receive a tracking number via email. Please allow 24-48 hours for tracking information to update.
Customs & Duties
International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer. We recommend checking with your local customs office before ordering.
Delayed or Lost Packages
- If your package hasn't arrived within the estimated timeframe, contact us at hello@furryvogue.com
- We'll investigate and provide a resolution within 2 business days
- Packages marked "delivered" but not received: please check with neighbors and your local post office first. We'll assist with a claim if needed.
Wrong Address
Please double-check your shipping address. We're not responsible for orders shipped to incorrectly provided addresses. Contact us immediately if you spot an error.